Q: What services does the Medellin concierge team provide?
A: Our local bilingual concierge team is available to make your stay seamless and stress-free. Before you arrive, we create a 100% custom itinerary, handle all reservations, manage logistics, secure tours and experiences with vetted partners, and pre-stock your villa at cost. During your stay, we provide daily inventory checks, villa restocking, real-time WhatsApp support, reminders, and reconfirmation of all bookings.

Q: What types of villas can I rent in Medellin?
A: We offer stylish and luxurious villas in Medellín’s most exclusive areas, perfect for groups, families, and special events. Every property is designed for comfort, privacy, and premium living, with options ranging from intimate upscale homes to large villas ideal for hosting gatherings or private parties.

Q: What amenities are included with a villa rental?
A: Our Medellín villa rentals include luxury interiors, high-speed Wi-Fi, smart TVs, and premium comfort features. You can also add private chefs, bartenders, massage therapists, IV therapy, bodyguards or handlers, and event hosting services such as DJs and villa parties, all arranged by your concierge.

Q: What tours and activities can I book through the concierge?
A: We offer a curated selection of private tours, including the “We Don’t Talk About Pablo” experience, Comuna 13 graffiti tour, Guatapé & Piedra del Peñol, Coffee Farm Tour, ATV off-road adventure, and Ecoparque Salto del Buey. All tours include trusted local guides, seamless transportation, and flexible timing.

Q: What kind of support is available during my stay?
A: You’ll receive real-time WhatsApp support from 8 AM to 12 AM with responses typically under 5 minutes. We manage all confirmations, send reminders, coordinate services, and stay available to assist with anything you need.